FAQs
If I don't have insurance or I'm out of network, can I still receive services?
Yes! We can arrange a payment plan and if you are out of network you can submit to your insurance company for reimbursement.
We also take care credit. Click the link to fill out an application https://www.carecredit.com/go/BVC262/
For all billing questions call Kala Lane (901) 763-6999 ext. 106
If I'm paying cash for items, why do I need a prescription?
Please call our office for details.
Do I have to make an appointment or can I just walk in?
For faster service, calling our office and making an appointment makes you our number one priority. Walk ins are welcome and they will be filtered in after our scheduled patients. To keep your waiting time down, please call our office today at 901-763-6999 to make an appointment.
Is there an office visit charge?
Consultations are free of charge whether we file your insurance or pay out of pocket, we will follow the same procedure and guidelines.
Do you take my insurance?
Yes, we accept all insurances. We will check your insurance benefits at your consultation free of charge to let you know what products are covered and if we can provide you with those services.